In the current economic climate, it's not unusual for executives to fear that the day will arrive when the board decides that his or her performance does not meet the board's expectations. However, it is particularly disheartening when a board chooses to fire the executive director rather than resolve its own internal conflict among its members.
Nor is it unusual for half the membership of a board to resign or just "detach" as a significant conflict unfolds. However, few organizations can afford this loss of valuable leadership and talent since it drains the organization's resources.
But it doesn't have to be this way! Indeed, it's important to remember that conflict within a board can be valuable and often aids in growth and change within an organization. But it's critical that the conflict be recognized, managed, and turned into a positive force in advancing the goals of the organization. When a board is without the tools necessary to turn potentially dangerous conflict into a constructive decision-making process, time, energy, resources, and the organization's outcomes suffer.
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