Our Services

    “It’s not whether we have conflict in our
     lives. It’s how we handle it that counts.”
                                  - Thomas Crum

CMS services are always tailored to organizational need. They can include:

•   Individual conflict coaching, mentoring, and training
•   Team conflict coaching and training
•   Organization-wide conflict prevention and management training
•   Workplace mediation
•   Facilitation training and mentoring
•   Organizational consultation regarding internal conflict management systems

Key Take-Aways for CMS Customers

After working with us, employees are able to identify what is truly a business issue conflict and what is more a function of personal style. They’re equipped to address conflict early on and to move toward resolution without compromising their values or the company’s objectives. In addition:

·         Key executives, managers, and supervisors are able to identify, choose, and use behaviors that lessen the likelihood of conflict occurring or that manage conflict toward constructive outcomes.

·         Teams work more collaboratively, effectively, creatively, and productively toward agreed upon goals and outcomes. Teams working at cross-purposes, either internally or externally, result in wasted effort, resources, and outcomes. Again, CMS can help teams diagnose their current patterns of behavior and help them move toward shared understanding, recognition of common goals and values, clearly stated strategies, and agreements concerning project responsibilities and time lines.

·         Your business/organization will experience increased productivity, profitability, and/or success in achieving organizational goals, visions, and missions. Research indicates that when businesses and organizations are driven by leaders, managers, and team members with higher levels of emotional intelligence (all that mentioned above!), the likelihood of higher productivity and successful outcomes are increased significantly.

How We Do It

CMS helps create value by:
•    Helping leaders maximize their natural leadership gifts and strengths
•    Helping executives and managers create a culture of collaboration, and
•    Helping merged organizational cultures find common ground upon which to build new collaborative, working
relationships.

This is a leader intense approach focused on learning to identify fractured working relationships and building an operational framework to mobilize and support change. It results in developing a vision and strategies for attaining and maintaining value-enhanced organizational structures and relationships.

Conflict management services. Transforming conflict to create and innovate