What we do

      “In great teams conflict becomes productive.
       The free flow of conflicting ideas is critical
       for creative thinking, for discovering new
       solutions no one individual would have come
       up with on his own.”
      - Peter Senge

CMS works with companies, organizations, and individuals to lessen the burden of poorly managed conflict, whether that burden be in the form of lost revenues, damaged working relationships, or lessened productivity. And we help transform the energy of conflict into innovative, creative, and productive organizational outcomes. We do this by providing individual and team conflict coaching, conflict management and prevention training, workplace mediation, and design of efficient and effective internal conflict management systems.

CMS understands that we’re all creatures of habit, including habits of thought, emotional reactivity, and behavior. And most of us have never had the opportunity to examine those habits that get us into, keep us in, and help us get out of conflict. To the extent that we’re aware of our habits and how they impact us relative to conflict, we can begin to make more conscious and effective decisions.

CMS has tools and strategies to help leaders and teams within any organization identify current habits, assess their utility regarding constructive management, and enhance the repertoire of behaviors, thought, and emotional reactivity that result in work getting done in more effective, creative, and productive ways.

How Is CMS Different?

Unlike most organizational development firms that work with conflict management as an “add on”, or mediation firms that only work with the immediate conflict situation, CMS provides a comprehensive approach to conflict management by identifying its source(s) and offering interventions, training, individual and team coaching, and conflict systems design consultation to enhance employees’ conflict management skills and to build organizational systems that promote conflict prevention, early identification, and constructive resolution.

The Value We Offer

CMS helps companies and organizations maximize their productivity and profitability by unleashing the full creative, collaborative, and productive energy of their workforce.

Conflict management services. Transforming conflict to create and innovate