Resource Bank

Books about dealing with conflict in a constructive manner.

Aikido In Everyday Life: Giving In to Get Your Way
Terry Dobson and Victor Miller

Becoming a Conflict Competent Leader
Craig Runde & Tim Flanagan

Beyond Blame by Jeffrey A. Kottler

Breaking the Impasse: Consensual Approaches to Resolving Public Disputes Lawrence Susskind and Jeffrey Cruikshank

Bringing Peace Into the Room
Daniel Bowling and David Hoffman

Bridging Troubled Waters: Conflict Resolution from the Heart Michelle LeBaron

Building Conflict Competent Teams
Craig Runde & Tim Flanagan

The Crossroads of Conflict Kenneth Cloke, et. al.

Difficult Conversations: How to Discuss What Matters Most
Douglas Stone, et. al.

The Magic of Conflict Thomas Crum

Mediating Dangerously Kenneth Cloke

The Mediation Process by Christopher Moore

The Moral Imagination: The Art and Soul of Building Peace
John Paul Lederach

Narrative Mediation: A New Approach to Conflict Resolution
John Winslade and Gerald Monk

Nonviolent Communication by Marshall Rosenberg

The Promise of Mediation: The Transformative Approach to Conflict Robert A. Baruch Bush and Joseph Folger

Radical Collaboration by James Tamm and Ronald Luyet

Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness Kenneth Cloke, Joan Goldsmith

Resolving Conflict at Work by Kenneth Cloke, Joan Goldsmith

Resolving Conflict in Nonprofit Organizations
Marion Peters Angelica

Speak Peace in a World of Conflict Marshall Rosenberg
The Tao of Negotiation Joel Edelman and Mary Beth Crain.


Useful Web Sites about Conflict Management

Conflict Dynamics Profile – a tool for assessing 15 specific behaviors related to conflict management (for leaders, managers, and others): http://www.conflictdynamics.org/cdp/

Conflict Research Consortium
University of Colorado: http://conflict.colorado.edu/

Online Training Program on Intractable Conflict: http://www.colorado.edu/conflict/peace/

Program on Negotiation at Harvard Law School: http://www.pon.harvard.edu/research/projects/hnp.php3

Mediate.com at www.mediate.com

Berghof Handbook for Conflict Resolution
:
www.berghof-handbook.net/general_intro.htm

Radical Collaboration
http://www.radicalcollaboration.com

Basics of Conflict Management (from free on-line library for non-profits)
http://www.managementhelp.org/intrpsnl/basics.htm

Conflict Management in Groups
(articles): www.managementhelp.org/grp_skll/grp_cnfl/grp_cnfl.htm

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