10.27.09  Emotional Intelligence & the Enneagram -    MN Dept of Human Services

10.27.09  Managing Conflict From the Inside Out -    MN Dept of Human Services

11.09.09  Conflict Dynamics Profile Assessment Certification Teleseminar

11.14 & 15.09  The Enneagram's Gift to Mastering Conflict Constructively and Compassionately with    Dr. David Daniels - Chicago, IL (Loyola University)

01.14.10  Difficult Conversations: How To Discuss What Matters Most - City of St. Louis Park

02.18.10  Harmonic Triads: Conflict Creation & Resolution - MN IEA Chapter

 

Is your business or organization experiencing...

• Mergers and Acquisitions Turf Wars

  It's easy to understand why over 80% of the anticipated value from mergers and acquisitions typically fails to materialize.
  
  No other business transaction offers more opportunity for conflict, or more opportunity for discovery and innovation.

  To read more, click above on "Mergers & Acquistions Turf Wars"

• Decreased Morale, Productivity & Innovation

  Time is a valuable, limited commodity. When people are focused on rehashing the past, or stewing about a present unresolved matter, they are not creating and producing value in the present. Indeed, tension and stress resulting from poorly managed conflict reduces motivation and disturbs concentration.
  
  To read more, click above on "Decreased Morale, Productivity & Innovation"

• Quality Employees Leaving

  Exit interviews reveal that chronic unresolved conflict acts as a decisive factor in at least 50% of all such departures. (Dana, Dan, The Dana Measure of Financial Cost of Organizational Conflict, 2001)

  To read more, click above on "Quality Employees Leaving"

• Partnership Disputes

  Ideally, the primary threat to a new company's viability should come from its competitors.  In the real world, however, emotionally-charged partnership squabbles can decimate even the most promising businesses.

  To read more, click above on "Partnership Disputes"

• Board Disputes

  In the current economic climate, it's not unusual for executives to fear that the day will arrive when the board decides that his or her performance does not meet the board' expectations. However, it is particularly disheartening when a board chooses to fire the executive director rather than resolve its own internal conflict among its members.

  To read more, click above on "Board Disputes"

• High Employee Absentism & Health Care Costs

  The Journal of Occupational and Environmental Medicine reports that health care expenditures are nearly 50% greater for workers who report high levels of stress and many studies suggest that stress is a byproduct of a conflicted work environment. Stress has seen a 316% increase as a reason for absenteeism since 1995.

  To read more, click above on "High Employee Absentism & Health Care Costs"

• Costly Grievances

  The math isn't complicated. A complaint that escalates to a lawsuit can easily cost $50,000 to $100,000 and take three to five years to settle. And it doesn"t stop there. (Taylor, Robin,Workplace tiffs boosting demand for mediators. National Post Mar. 17/03)

   

  To read more, click above on "Costly Grievances"

© CMS 2009
Design by Global IMPACT work: 408 257.6813 Consuelo Griego